Refund Policy

Last updated: June 28, 2026

We want you to love what you ordered. Because our products are made-to-order through print-on-demand fulfillment, please read this policy carefully before purchasing.

Made-to-Order Products

All apparel (tees, hoodies) is printed and fulfilled on demand specifically for you. Because of this, we do not accept returns or exchanges for the following reasons:

• Wrong size ordered
• Change of mind
• Color appearing slightly different on screen vs. in person

We strongly encourage you to review our size guides before ordering.

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, we will make it right — no questions asked. Contact us within 14 days of delivery at Justlivin230@gmail.com with:

• Your order number
• A photo of the issue

We will send a replacement or issue a full refund depending on availability.

Lost or Undelivered Packages

If your tracking shows delivered but you haven't received your package, please wait 2–3 business days (sometimes carriers mark packages early). If still missing after that window, contact us and we'll investigate with the carrier. If confirmed lost in transit, we'll reship at no cost to you.

Stickers

Stickers are final sale and non-refundable unless they arrive damaged.

Order Cancellations

Orders can be cancelled within 24 hours of purchase. After that window, production may have already begun and we cannot guarantee cancellation. Email us immediately at Justlivin230@gmail.com if you need to cancel.

Contact

For any questions, reach us at Justlivin230@gmail.com or DM us on Instagram @justlivincompany.